Association Executive Services

How to Deliver Excellent Services to Your Members

Tuesday, May 08, 2018

How to Deliver Excellent Services to Your Members Every member-based organisation needs the resources, procedures and processes to support effective decision-making and provide outcomes that deliver excellent services to members. Without this focus, your organisation's service delivery will fall short, and you'll likely waste both resources and time. As an a .. read more

How to Overcome the Challenges Facing Association Presidents

Saturday, April 14, 2018

Leading and managing associations can be very complex, particularly for association Presidents. There are various stakeholders to manage (usually with competing interests) and legal requirements .. read more

Associations Conferences & The Local Organising Committee

Friday, March 23, 2018

Australia’s association conference industry is worth billions of dollars, with many conferences attracting both interstate and international attendees. According to Andrew Hiebl (CEO, Association of Australian Convention Bureaux), the importance of business events, including association conferences, to the Australian economy has received significant recognition in the Feder .. read more

What Insurance do we need for Associations and NFP'S ?

Sunday, March 04, 2018

Managing an association or a not-for-profit organisation carries significant risk of liability to both individuals and the organisation itself. In different circumstances, board members and senior managers can be held personally liable for a failure to act or their actions. As an association or a not-for-profit organisation, investing in a comprehensive .. read more

Avoiding the Potential Pitfalls of Social Media

Monday, February 19, 2018

Social media platforms offer associations the opportunity to connect with their membership base in a way that has never existed before. Associations should harness this potential, but they also need to be aware of the potential dangers that exist within the social media space. For instance, one association recently ran into serious trouble after some ex-memb .. read more

The Challenges Facing the Management of Association Chapters

Friday, February 02, 2018

Twenty years ago, local chapters and branches were common place amongst associations, particularly where volunteers were delivering virtually all local programs. One of the concerns for Association boards and executives is the issue of managing risk in particular the management of branches Managing financial risk is an essential role of association executive .. read more

4 Lessons All Association Executives Must Understand

Wednesday, November 29, 2017

Leading and managing associations can be very complex. There are various stakeholders to wrangle (usually with competing interests), operating in the not-for-profit sector presents unique challenges of its own, and you must ensure that you’re delivering value to your members—and that’s just to name a few of the most common challenges. This is why—over  .. read more

How Can Australian Associations Grow? Here Is What You MUST Offer Members

Monday, November 27, 2017

According to our latest research (the AES Association Management Best Practice Survey 2016), traditional membership benefits are failing to attract new members. More and more, members are expecting their association to go above and beyond, to demonstrate that the association is providing real-world tangible value, to deliver a return on their investment. Luckily, .. read more

The Future of Associations - Outsouring resources

Friday, November 17, 2017

There are over 25,000 associations in Australia, covering all types of human pursuits—there really is an association for just about everything. Most associations are classed as small businesses, with their administrative functions relying on a combination of full-time, p .. read more

5 Ideas to get your members to renew their membership

Friday, November 17, 2017

Are you about to send out your membership renewals? If you are, then be prepared for your association to come under scrutiny from your members. Regardless of how much growth you may have experienced in the past year, members who are undecided as to whether to renew their membership will critically asses .. read more