Special Interest Group: Membership

SPECIAL INTEREST GROUP - Membership

WEDNESDAY 15TH APRIL AT 12 NOON AEST  I Online via Zoom

Building on insights from previous Membership SIGs, this session takes a closer look at the onboarding process.

Join facilitator Nick Koerbin, Executive Director of AES, alongside like-minded peers to share ideas and uncover proven strategies and fresh approaches for creating a thriving, engaged member community. 

Key Discussion Points: 

• What does a great member onboarding experience actually look like?
• How do you engage new members in their first 90 days?
• Turning onboarding from an admin task into a strategic retention tool
• Simple ways to create early value and connection for new members
• The role of systems, automation and AI in onboarding
• Common onboarding mistakes—and how to avoid losing members early
• How leading associations are rethinking onboarding in 2026

Sign up now to be part of the conversation!

Our SIGs are free and open to AES Members and AES Subscribers who are volunteers and
employees of NFP organisations or Associations