Join
AES
Join
AES
Contact
Us
Contact
Us
Running an association or not-for-profit is demanding enough without also being an employer.
Hire your own staff and you take on all of it — salary, super, WorkCover, leave entitlements, and every other cost that comes with putting someone on the payroll. And when that person is sick, on leave, or simply has a day off? The work stops. The phone rings out. Your members wait.
Lean on volunteers and you face a different problem. Good people burn out. The ones who care most are the ones who run dry — stretched too thin and too tired to give your organisation the time and energy it deserves.
There's a better way.
Choose AES as your secretariat and you don't hire one person — you gain a team. We represent your organisation as if it were our own. No salaries to manage. No leave to cover. No single point of failure. Just a professional service that's there every day your members need it.
Plenty of providers will run your admin. Very few do it the way we do.
Our service team are some of the most skilled administrators for associations and not-for-profits in the Asia Pacific region — people who understand the rhythm of membership organisations, boards, committees and members because it's all they do.
And behind that team stands something most providers simply can't offer: very experienced consultants, most of whom have been CEOs of associations large and small. So when your organisation faces a hard call — a governance question, a difficult board dynamic, a strategic decision — you're not relying on an administrator working alone. You have decades of real association leadership behind every piece of advice.
That's the difference. Skilled hands on the day-to-day, seasoned leaders standing behind them. We don't dip into the not-for-profit world — we work in it, exclusively, every day, across Australia, New Zealand and the wider Asia Pacific.
Are you interested but not sure what you want or what we can deliver?
Please contact us or call 03 8393 9382 during business hours and we will
send you our comprehensive menu of services to complete. This will help us understand your needs and discuss how we can best support your
organisation.
If you want your members to stay engaged and loyal, they need to be able to reach you. A one-way communication channel is not only frustrating but also alienating.
We address all phone enquiries during business hours and we answer with the name of your association. This ensures your members have a real person to talk and deal with any concerns or enquiries.
When you entrust your secretariat management to us, you gain more than a service — you gain a dedicated partner. A key contact from our experienced team will serve as your main interface with the board and members, ensuring responsive and professional communication.
Behind that key contact is the real strength — a team of seasoned association professionals and consultants with deep expertise in the not-for-profit and association sector. Backed by years of experience, our team is committed to delivering high-quality support that helps your organisation meet the evolving needs of its members and the community it serves.
Our team is highly skilled in managing all aspects of digital communication with members. We are proficient in platforms like Mailchimp and other leading technologies, and we stay up to date with the latest trends in social media, digital publishing, and print. Whether it's crafting engaging e-newsletters, managing social channels, or producing high-quality publications, we ensure your message is delivered effectively and professionally.
The engine room of any successful association is its website and CRM — they must operate seamlessly to keep members connected, engaged, and informed. At Association Executive Services, we are well-versed in working across a wide range of platforms and technologies. However, if your current systems are not meeting your association’s evolving needs, we can guide you through the transition to a purpose-built platform trusted by AES clients — one designed specifically to support the unique demands of membership-based organisations.
With years of experience delivering events across Australia and internationally, our team ensures every detail is professionally managed from start to finish. Whether it’s awards nights, workshops, annual conferences, or member-focused forums, we handle the planning, design, coordination, and on-the-day delivery with precision. You can rely on us to create meaningful experiences that reflect your association’s brand, engage your members, and run smoothly — every time.
AES offers a comprehensive approach to managing association finances, we know XERO very well and provide bookkeeping support and provide access to external BAS agents if required,
How we help membership based, not-for-profit associations now and into the future.
