Member Contact Service

Membership is the heartbeat of your association. We all know the importance of membership growth and retention, but often we don't have the time or resources to contact our members or those who should join. 


WANT TO GROW YOUR MEMBERSHIP BASE?

Our Member Contact Service team can call and engage with your members, to help secure and grow your membership base.

The skilled team at AES can also chase up those members who have not renewed, contact past members and cold call prospects.

NEED TO BOOST ATTENDEE NUMBERS AT YOUR NEXT EVENT?

By designing and implementing a campaign, our Member Contact Service team can reach out and contact your members, and others who should attend your event.

Case Study

"A well known Industry Association had scheduled their annual conference in November 2018 and six weeks before the event, they were concerned the projected number of attendees had not registered. The Member Contact Service team implemented a member contact campaign and called all the members about the event, while at the same time asked about the value of their membership. This was the first time their members had been called and the results were fantastic. Firstly, it raised the importance of the conference and increased the attendee numbers, and the Member Contact Service team were able to identify a number of member issues which were presented in a report to the Board."

Testimonial (October 2020)

"The AES member contact service was a really helpful way of following up with our lapsed members. In addition to a number of members renewing, AES were able to update contact details and gather valuable feedback. Along the way they maintained a detailed record of the follow up and the outcomes. The whole process worked very smoothly and we were clearly informed along the way.”

Genevieve Newton, CEO, Victorian Music Teachers’ Association

Testimonial (November 2021)
"We engaged AES to call our lapsed members and help them renew over the phone. The AES team were extremely easy to deal with, flexible and very supportive. The service was professional and prompt, and the feedback they collected from members provides our team valuable member insights."

Steve Webster, Operations Manager, Continence Foundation of Australia

STRUGGLING TO GET SPONSORS? 

Leave it in the capable hands of the Member Contact Service team.

OUR OTHER MEMBERSHIP GROWTH SERVICES INCLUDE 
  • Development of member marketing plan
  • Implement social media platforms
  • Review of membership fees 
  • Development of member benefits 
  • Code of Practice for industry and professional members 
  • Investigation service to identify breach of member rules or Code of Practice
  • Marketing services to attract new, and retain existing, members
  • Review existing membership structure.

Need more information?

Phone us on 03 8393 9382 or register your details and we will be in touch.

CALL US NOW CALL US NOW
Page Tracker
Title
First Name
Last Name
E-mail Address
Phone Number
Organisation
Services interested in
Receive Our Newsletter
How can we help you?