Professional Association Management Testimonials

We value feedback from our members and clients, and we love hearing success stories.


At AES, we are never satisfied. We are always aiming to improve our service delivery to members and clients, and that’s why we always welcome feedback. Read through some of our testimonials to see how we have been able to affect positive change in not-for-profit sector organisations.


"Thank you Nick, Anne and all at AES for the rare and dedicated support you have given the NAGS National Committee as we negotiated difficult times and threats from within and external to our core purpose. AES have been fabulous.”

Rowan Cameron - Past President, National Association For Gambling Studies Inc

“Truly Valuable Tool”. When I first became a board member of an Association, I really had no idea of the complexities involved, let alone the individual financial cost that may incur if due diligence wasn’t followed. The AES, Association Executives Tool Kit was a huge help, not just for the information on the questions I had, but a great tool to ensure that our Association was being conducted in the correct manner. The Tool Kit really is a one stop shop for everything from Constitutions, Roles of the Board or Committee, Board Meetings, Operational Governance, Strategic Planning, Tax and much more. It is very easy to follow and understand, it includes template examples of much needed policies to ensure our association board members, staff and Association members have a clear understanding of the expectations of the Association.

Tracey Cochrane - SA Representative, National Association of Gambling Studies Inc.

“Our membership has grown more than 15% in the last year thanks to strategies developed with the help of Nick Koerbin from AES. Nick was able to engage our team of volunteer Branch representatives in a productive brain storming session, suggesting ways forward that were practical and sustainable and helping establish a workable plan. “

Melinda Miller - President, Australian and New Zealand Society of Occupational Medicine

AES has provided our Association with numerous services for over 13 years. AES has provided assistance and training to our board and staff to ensure Corporate Governance is understood and maintained, facilitation of strategic planning, events management and specific staff development and individualised training sessions, just to name a few. AES Executive Director Nick Koerbin, in particular, has added great value to our Association through his contributions, Nick is very approachable and his vast knowledge in this sector has been a great benefit to our organisation. I would highly recommend AES to anyone seeking support and advice for their organisation.

Therese Lauriola - CEO Master Painters Association (NSW & ACT)

“The presentations by Nick Koerbin from AES to our committee members on best practice in Association management together with the Governance Tool Kit has enabled our Association Committee Members to be better equipped to properly manage and grow our association. I strongly recommend this approach to all Boards & Committee members. “

Chris Chapman- Acting Chairman Prom Country Regional Tourism Inc

AES is an invaluable organisation that provides ongoing support, friendly and helpful advice, a wide range of resources, professional learning opportunities, and outstanding consulting services. Nick Koerbin and the team expertly guided our Board and CEO through the Best Practice Self-Assessment and assisted us in developing our Strategic Plan. Nick is always willing to answer any question, no matter how small, and steer us in the right direction.

Genevieve Newton; Chief Executive Officer, Victorian Music Teachers’ Association (Member, AES)

It was a great experience to attend the Membership Growth & Development workshop held by Association Executive Services recently. Meeting others and hearing about the challenges that they face -and have overcome - within their Associations was inspiring. I came away with so many thoughts and ideas and couldn’t wait to discuss what I had learnt with my colleagues. I’m looking forward to the next AES workshop!

Kathryn Barres; Swimming Pool & Spa Association of Victoria

Working with AES on this project has been really beneficial. Nick Koerbin (Executive Director, AES) has been great to deal with. He works logically and methodically, and the workshops that he has run on our behalf have been really good. We’ve received some great feedback from the Chambers and associations that have attended the workshops.

Ken Fraser; South Gippsland Shire Council

This workshop is invaluable for anyone planning to run a conference. The insights from professionals working in this area will help us with all of our meetings, events and conferences into the future.

Daryl Snowdon; Field and Game Australia.

Nick is very easy to listen to and spoke in a way that is very easy to understand. His excellent knowledge and experience made this course highly informative.

Donna Mc Donald; Crane Industry Council Australia.

Our professional certification of members CAQP has had a great uptake, and we're making great strides in a few other areas, particularly in providing more value to our members. It has certainly put the focus back on the number of activities and of course the benefits of additional income that will bring. Our membership numbers have grown beyond expectations

Doug Boody; Vice President, Clean Air Society of Australia and New Zealand.

Nick has been the front man in negotiations as a service provider to my organisation. He is pleasant to deal with, understanding of our needs and of the highest integrity.

Dr Marc Duldig; President, Australian Institute of Physics.

The workshop was more than I expected. I learnt a lot more about how associations should operate and I picked up a lot of ideas which will make my job a lot easier.

Angela Smith; Australian Institute of Non Destructive Testing.

Just like to say thank you for a very informative session. Not only did I gain knowledge but I started to implement it once I got back into the office. Would recommend to everyone running a first time conference. Great job and great session.

Carol Hassan; Vinyl Council of Australia.