News

Stop the Membership Churn: A Smarter Way to Build Loyalty

Most association leaders face a persistent challenge: growing and retaining members. It’s not uncommon to hear stories of members who join for a year, drop off, and then rejoin two years later. While this cycle may seem harmless, it carries hidden costs—such as staff time, marketing expenses, onboarding resources, and software overhead—that can quietly drain your association’s budget.

Is Your Association or NFP Performing at Its Best? Here’s How to Find Out.

Running an association or not-for-profit (NFP) is no small feat. Whether you're leading a professional body, a community group, or a national peak organisation, one question always lingers:

“How do we know we’re doing well?”

It’s a fair question—and an important one.

Understanding Director Penalty Notices: What Every Director Needs to Know

A Director Penalty Notice (DPN) is a formal notice issued by the Australian Taxation Office (ATO) that holds company directors personally liable for specific unpaid company tax obligations.

Growing Your Association: A Fresh Look at Income & Expenses

Is your association growing—or just getting by?

A Guide to Onboarding New Members

What are the secrets to onboarding new members to your Association

Belonging to an Association