Implementing and Reviewing Policies

In this presentation, you will learn how to develop a quality management system that ensures your association can deliver membership services that encourage your members to renew their membership.

Best practice policies, procedures and systems are the scaffolding of any not for profit organisation or association. This presentation will help you understand how to review your current policies and match these against with best practice. It will also provide tips and tricks on how to draft a new set of policies, procedures and systems that will create the consistency in service delivery that your association needs to succeed.