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AES provides support services to not-for-profit organisations.


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Understanding Director Penalty Notices: What Every Director Needs to Know
Published July 27, 2025

Understanding Director Penalty Notices: What Every Director Needs to Know

A Director Penalty Notice (DPN) is a formal notice issued by the Australian Taxation Office (ATO) that holds company directors personally liable for specific unpaid company tax obligations.




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Need new members? Read this first
Published June 23, 2025

Need new members? Read this first

Too often, associations are eager to expand their membership before ensuring the organisation is on solid footing. But real, sustainable growth starts from within. Before you open the doors to new members, it's essential to check that the ship is seaworthy—strategically, financially, and operationally.




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Rethinking Your Association's Website: Read This First
Published June 23, 2025

Rethinking Your Association's Website: Read This First

While design matters, this narrow focus misses the bigger picture: your website is not just a communications tool—it's a core operational platform.




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Growing Your Association: A Fresh Look at Income & Expenses
Published June 23, 2025

Growing Your Association: A Fresh Look at Income & Expenses

Is your association growing—or just getting by?




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Does Your Association Still Need Chapters
Published May 13, 2025

Does Your Association Still Need Chapters




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A Guide to Onboarding New Members
Published April 13, 2025

A Guide to Onboarding New Members

What are the secrets to onboarding new members to your Association




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How to Prepare For the First Board Meeting
Published April 13, 2025

How to Prepare For the First Board Meeting

The first meeting of an association's Board marks the beginning of a critical working relationship between Board members and the organisation they serve. It sets the tone for governance, collaboration, and strategic direction. A well-structured induction process ensures that new Board members are informed and confident and can contribute meaningfully from day one.




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Navigating a Media Storm: A Lesson For All Associations
Published March 25, 2025

Navigating a Media Storm: A Lesson For All Associations

How to handle media calls




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Key Ideas to Increase Revenue for Your Association or Not For Profit
Published February 27, 2025

Key Ideas to Increase Revenue for Your Association or Not For Profit

Sustainable, diverse revenue streams are vital for economic stability, long-term success, and enhancing value to your members.




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Empowering the Association CEO
Published February 20, 2025

Empowering the Association CEO

Empowering the Association CEO is not just a step but the pivotal first step towards achieving Association Excellence.




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Planning for your next Conference: Remember to Protect Your Volunteers!
Published December 9, 2024

Planning for your next Conference: Remember to Protect Your Volunteers!

For many associations and not-for-profit organisations, annual conferences or events are a highlight of the year. These gatherings provide a platform for members to connect, learn, and share ideas. Volunteers' contributions are often indispensable to ensure these events run smoothly. 




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Membership Onboarding Done Right: Key Governance Actions for Associations and NFPs
Published November 25, 2024

Membership Onboarding Done Right: Key Governance Actions for Associations and NFPs

What critical actions are required by all new potential members wishing to join your association, not for profit organisation or charity? 




Seizing Opportunities: How Associations Can Leverage Queensland's Expanded Made in Queensland Program

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Newly Appointed as a Director or Officer for your Association, Society, or Non-Profit Organisation
Published October 29, 2024

Newly Appointed as a Director or Officer for your Association, Society, or Non-Profit Organisation




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How to develop systems that will help you grow your membership
Published August 26, 2024

How to develop systems that will help you grow your membership

For over seven years during the 1990s, I was involved with the Total Quality Management Institute, formed by leaders of some of Australia's major corporations. 




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Looking to grow your membership base?
Published July 24, 2024

Looking to grow your membership base?

There are many challenges that associations face when generating membership growth, particularly when competing with organisations providing services similar to your potential membership base. Here are some tips worth considering that have worked for our clients.




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How to onboard a new Association Board Director or Committee member
Published July 24, 2024

How to onboard a new Association Board Director or Committee member

Most Associations and NFP organisations rely on their members to govern their organisation. Many appointed to the Board have limited knowledge or training, so high-performing associations ensure their new Board members are fully inducted before attending their first Board meeting.




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What are the most important policies for all associations?
Published July 24, 2024

What are the most important policies for all associations?

One of the most important functions of an NFP Board is developing, implementing, and reviewing key policies. These are critical for volunteer Boards as they often act as a reference or endorsement of their values and culture.




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Want to create member loyalty - create a surprise!
Published July 24, 2024

Want to create member loyalty - create a surprise!

Although there is a buzz about AI, there are some innovative ways you can genuinely surprise your members so they remain loyal to your Association or organisation.




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Belonging to an Association
Published July 15, 2024

Belonging to an Association




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How to Ensure the Viability and Relevance of Your Association
Published July 15, 2024

How to Ensure the Viability and Relevance of Your Association

Many association Presidents and CEOs complain that their organisation has stalled, membership is dropping, and not much has changed in the last twelve months. So, what are the key factors separating a high-performing association from one spinning at the wheel?




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Membership Renewals- Joining date or fixed date?
Published July 15, 2024

Membership Renewals- Joining date or fixed date?




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What are the real measures of a successful membership growth strategy?
Published July 15, 2024

What are the real measures of a successful membership growth strategy?




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How to manage your new Association Board
Published June 27, 2024

How to manage your new Association Board

Boards and management of associations have very different roles, and these must be clearly defined to ensure that everyone is completing their responsibilities. When the Board and the CEO work effectively, operations run more smoothly.




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Application Fees for New Members
Published June 27, 2024

Application Fees for New Members

Thought about an application fee for your new members?




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How to develop a robust and enthusiastic Association Board
Published June 27, 2024

How to develop a robust and enthusiastic Association Board

According to the latest figures from the ATO, there are 660,000 not-for-profit organisations in Australia, including registered charities, incorporated associations, and other entities.

The not-for-profit sector employs over 2 million people, and most organisations are governed by volunteer boards. Their success relies on the skills, knowledge, and experience of the appointed board or committee members.




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Do we have a nomination for the role of Treasurer?

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Top 5 tips before you send out member renewals
Published June 25, 2024

Top 5 tips before you send out member renewals

Are you about to send out your member renewals? Here are my five tips to consider before you send your renewal notices




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Growing your membership with a Membership Drive
Published June 25, 2024

Growing your membership with a Membership Drive

Do you need to grow your membership –it may have declined for some time.  You need to have a membership drive. So, where do we start?




Risk Assessing Third Party Agreements

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How to deal with angry members of your Association
Published June 25, 2024

How to deal with angry members of your Association

Have you had to deal with an angry member complaining about a service your association is providing?

Members are the lifeblood of associations, but when a member calls you to complain, how do you handle these incidents?




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What are the spending limits for an Association CEO?
Published June 25, 2024

What are the spending limits for an Association CEO?

How much should an association or any organisation's CEO be allowed to spend?

Of course, it all depends on several factors, such as the size and financial health of the organisation. Having been a CEO of several similar organisations, here are some suggested guidelines.




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Roles and Responsibilities of the Board
Published June 25, 2024

Roles and Responsibilities of the Board

So, you have been elected or appointed to the Board of your member association or local not-for-profit organisation. Here is a brief overview of the roles and responsibilities of a Board.




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What is next for your Association
Published June 25, 2024

What is next for your Association

As an association leader, you probably have a strategic plan for your organisation. But have you fully articulated why this plan is important? And have you done all of the necessary work to properly develop one?




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Did you get the Association CEO job?
Published June 25, 2024

Did you get the Association CEO job?

Congratulations if you have been appointed as the new CEO of an Association or not-for-profit Organisation.

As an association leader, I have had the opportunity to be appointed to this role several times, and I am happy to share a few lessons learned during this early time to help you succeed in your new role.




Updating your Constitution
Published June 25, 2024

Updating your Constitution

According to a recent Association Executive Services webinar with from the Australian Taxation Office, most associations or not-for-profit organisations in Australia must soon review their governing documents as part of their self-assessment process for claiming not-for-profit status.




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Unlocking the Hidden Asset - Retirees can Transform your Association
Published June 25, 2024

Unlocking the Hidden Asset - Retirees can Transform your Association

In Australia, the aging population is not just a statistic but a significant shift that professional and industry-based associations must address. The Australian Bureau of Statistics reports that over 4.2 million Australians are retirees, and in 2023 alone, 145,000 individuals retired at an average age of 65.

However, within this challenge lies a hidden asset many associations overlook: their retired members' accumulated knowledge and experience. While many associations accommodate retiree members, only some fully tap into the wealth of expertise these individuals offer. Here are some ideas for engaging retired members




What are the Essential Skills for Association Administration Staff?
How to Craft an Effective Advocacy Strategy for Policy Change

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Closing Loopholes Changes: Closing Loopholes Bill Attains Royal Assent
Published April 22, 2024

Closing Loopholes Changes: Closing Loopholes Bill Attains Royal Assent

The Fair Work Legislation Amendment (Closing Loopholes No 2) came into effect on 26 February 2024. The new legislation introduces new rules and changes some existing laws, including the Fair Work Act 2009 and comes into effect at various times between now and 2025.




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Understanding the New Not-For-Profit  Tax Changes
Published April 22, 2024

Understanding the New Not-For-Profit Tax Changes

In case you missed it, we recently delivered an insightful webinar explaining the significant tax reform changes for not-for-profit (NFP) organisations. ATO Assistant Commissioner Jennifer Moltisanti shared her advice and guidance on the topic in great detail.




AES Warmly Welcomes Two New Consultants

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What makes a great Association President?
Published April 15, 2024

What makes a great Association President?




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The Vital Role of the Association President: A Guide to Effective Leadership
Published February 27, 2024

The Vital Role of the Association President: A Guide to Effective Leadership




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Managing Audio-Visual Costs for Your Association Conference
Published February 26, 2024

Managing Audio-Visual Costs for Your Association Conference




Key Tips For Ensuring Conference Success
Building Wisdom to Face Change
Remote Working Challenges for Industry Associations: An Analysis of a Landmark Decision

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Tips for Associations When Seeking Legal Advice
Published August 30, 2023

Tips for Associations When Seeking Legal Advice

Navigating the complexities of legal advice? Dive into insights from AES Legal Advisor John Crobsy. From the nuances of 'confidentiality' and 'privilege' in solicitor-client communications to the intricate landscape of legal pricing—whether hourly rates, scale costs, or contingency fees.




Email vs. Phone Call: When to Use Each

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How to Continuously Evolve to Attract and Retain Members
Published April 24, 2023

How to Continuously Evolve to Attract and Retain Members

Membership is a central concern for every association. Growing your membership base, retaining members, and ensuring your members are engaged in your association’s functions and activities should all be key parts of your strategic plan. Even associations with a large and diverse membership need to be consistently evolving and planning to offer value to their members and to ensure they stand out from the crowd. We consider the main things to focus on when thinking about your membership.




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