Full Administration and
Secretariat Services

Your association simply cannot prosper without an efficient administration service; add one to your NFP or optimise your current system and watch all aspects of your activities improve.


AES offers a full back office administration and secretariat service. Our staff are some of the most experienced at managing associations in Australia. Our clients not only are provided with a full administration service, their support package is also complemented by an annual free governance presentation by one of our senior AES advisors.

Our Secretariat Services package will give you access to the all the fiscal, membership and association management support you need. We can also assist your current office in aligning their approach with best practice, to make their job more efficient and effective.

We have enjoyed long-lasting relationships with clients that have opted for our administration and secretariat services, and they have experienced a wholesale improvement in the way their associations provide services to their membership base.


Secretariat Services

Our secretariat services include:

  • Modern dedicated office and staff 
  • Managing all member queries and requirements 
  • Management of member database  
  • All governance compliance requirements 
  • Dedicated phone and fax line 
  • Post office and postal address
  • Maintenance of website  
  • Total finance reporting including monthly financial reports (MYOB or Xero)   
  • All Tax GST reporting requirements 
  • Managing member events and conferences  
  • Dedicated experienced interim Chief Executive or General Manager services  
  • Experienced association services project management staff, such as membership drives, sponsorship, marketing and communications
  • Project management of new website implementation    
  • Development of certified professional status   
  • Production of website requirements package 
  • Review of all media and managing new campaigns
  • Provided in-house governance training program for board 
  • Developed budgets and provided full financial analysis
  • Managed conference and event 
  • Developed Sponsorship packages   


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