MEET THE TEAM
Our team features experienced and decorated leaders from the not-for-profit sector, with their experience, your association can not only improve but thrive.
With over 30 years of management expertise, Executive Director and Founder of AES, Nick Koerbin is one of the most experienced NFP leaders in Australia. He has held positions as the CEO of Materials Australia, the National Parts Code, as well as senior positions in the Institute of Insurance, Australian Quality Council, the Financial Planning Association, the Australian Human Resources Institute, and the Furniture Industry Association of Australia.
Nick created AES with a vision of creating a set of management practices that could be consistently followed to ensure success. Over his 30 years in the industry, he noticed that inconsistent management practices often impeded delivery of services to members, which in turn created issues with membership renewal.
By establishing AES and creating the NFP Association Best Practice Self-Assessment, Nick has been able to assist leaders in becoming more confident and informed decision makers so that they can create more effective strategies and implementation plans.
Nick holds a Bachelor of Arts and a Graduate Diploma in Management. In addition to his fellowship of the Quality Society of Australasia, he is also a former board director, state president and a fellow of the Australasian Society of Association Executives.
He is the author of the ‘Quality Journey’, a publication that has become one of the most valuable documents for any businesses that are seeking to implement Quality Management principles.
Experienced administrator with a demonstrated history of working in the non-profit organisation management. Skilled in providing Executive and Board support. Experienced in finance management including Accounts Payable and Receivable, Budgeting and Bank Reconciliation. Previous experience in member engagement, database management and business operations. Strong administrative professional with Diplomas of Management and Business Administration.
Business Development Coordinator
Kim works closely with several of our clients, ensuring that they receive the support and advice they need to successfully manage their association or not for profit. She is continually on the look-out for ways to improve processes and procedures, both within AES and in the businesses of our clients. Kim’s strong problem-solving and creative abilities, combined with her cheerful disposition and enthusiastic nature make her a real asset, not only to AES but to all our clients’ businesses.
Prior to joining AES, Kim was the Owner and Director of a Hypoxi Body Contour franchise for over ten years. In this role, Kim was responsible for all facets of business management and administration, including marketing, sales, finance, budgeting, taxation, occupational health and safety, human resources, business development and customer service.
Kim also gained extensive experience in her six year role as a Customer Service Supervisor at DHL Global Forwarding. Whilst at DHL, Kim provided a range of customer-centric services including resolving queries and complaints, managing inbound and outbound calls, and monitoring customer delivery progress. She also collaborated with a range of stakeholders, particularly when devising and implementing new processes and procedures and delivering monthly reports.
Membership & Administration Coordinator
As our Membership and Administration Coordinator, Natalia is responsible for providing administrative support to all members of the AES team, as well as all our clients. She is particularly adept at assisting with event management and organisation.
Before joining AES, Natalia was the Administration Coordinator for Skills Training Australia (a Registered Training Organisation). The face of the organisation, she greeted visitors on arrival, assisted students with their queries, managed reception, and performed a range of administrative tasks. Prior to this, Natalia gained valuable experience in events management at Wattle Park Chalet.
Natalia holds several qualifications, including and Advanced Diploma in Events Management, and a Diploma in Business Administration.
Sarasi De Silva
Finance Administration & Bookkeeper
Sarasi provides accounting and bookkeeping services to AES clients and manages the finances and preparing all the required financial reports. Sarasi is experienced working within a membership-based association, competent in the application of MYOB and XERO, and is proficient in all aspects of accounts management.
Sarasi has a disciplined approach to managing the finances for associations and applies a professional approach to resolving account queries and collecting outstanding money in a timely manner. She works closely with client accountants to manage the BAS and facilitate the annual audit process.
Finance and member information data is often shared across systems. To ensure efficiency and productivity Sarasi is also experienced working with a range of membership database systems thus ensuring that data is accurate and up to date.
Sarasi is also proficient at managing annual membership renewals, reporting and subscriptions and working closely with the team to ensure that all debtors are managed, and any finance risk issues are highlighted.
Kim provides accounting and bookkeeping services to AES clients and manages the finances and preparing all required financial reports. Kim is experienced working within a membership based association, competent in the application of Reckon, MYOB and XERO and is proficient in all aspects of accounts management.
Kim is also proficient at managing annual membership renewals, reporting and subscriptions and working closely with the team to ensure renewals are sent out one time and followed up.
Membership & Administration Assistant
Anne is motivated to find the best fit for organisations to give the best returns for time spent. She is able to liaise with various companies to gain financial sponsorship and partnerships to the mutual advantage of all parties.
Anne also has experience organising and assisting in the running of up to 30 conferences and seminars across Australia per year and helps with managing annual membership renewals, reporting and subscriptions and working closely with your team to ensure renewals are sent out one time and followed up.
Prior to working with us she was the Executive Officer for a national nursing specialty group, GENCA (Gastroenterological Nurses College of Australia) for 11 years. She also practiced as a registered nurse until 2009 and trained at the Royal Children’s Hospital in Flemington.
Membership & Administration Assistant
Along with her many skills, Helen brings a strong desire to help you succeed in reaching your goals.
With experience in Event Management , event coordination, administration, work with policies and procedures, sales and marketing and social media know-how she's a valuable addition to the team.
She has run her own successful online businesses and is looking forward to helping you retain existing members and grow your member base.
IT Website & Database support
David has significant skills within the IT industry, with over 20 years with a variety of organisations. David support clients with their website, social media platforms and dealing with everyday enquiries. David is able to organise the IT set up for client associations. He is very familiar with most IT platforms used by Associations in Australia and often is called upon to trouble shoot when problems occur.